Who this notice covers
Brilliant Wiser Education Limited provides SimplePDF. This notice covers our software products and related purchases and support.
Your documents stay in local processing
SimplePDF processes document contents locally for its PDF, conversion and OCR tools. Optional AI PDF processing uses a local runtime and separately obtained model. Licensing does not require uploading your PDF contents. Temporary files may be created during processing; interrupted operations or filesystem restrictions can leave temporary files on your computer.
Local application state and licensing
The app stores a device identifier, daily usage information and protected entitlement state on your computer. It sends its device identifier and a request nonce to the licensing service. When buying Pro from the app, the device identifier accompanies checkout so the subscription can be associated with that installation.
The licensing service keeps subscription and transaction references, entitlement periods and statuses, event identifiers and timestamps, and relevant refund or dispute states. These support activation, renewal, cancellation, fraud prevention and reliable event processing. Licensing infrastructure is hosted on Microsoft Azure. The app may need to contact licensing services to refresh access.
Payments
Paddle handles checkout and payment information as merchant of record. We do not collect or store your full payment-card details in this website or the licensing database. Paddle has its own privacy information. Its checkout may use cookies or similar technology necessary for its services.
This website and support
This static website adds no analytics, advertising trackers or nonessential cookies. The hosting provider may keep ordinary server access logs, such as an IP address, requested URL and timestamp. Checkout loads Paddle services only when configured and available. We do not operate a website contact form.
If you voluntarily email support, we receive the information you send and use it to respond. Please do not send passwords, card details or private documents unless a secure, necessary support process has been agreed.
Retention and requests
Licensing, transaction references and support records are retained as needed to provide the product, resolve disputes and meet applicable obligations. We do not promise immediate deletion of records needed for those purposes. Contact us to ask about access, correction or deletion of your information; rights depend on applicable law.
For product privacy requests, see product contact.